If your loved one was placed in a nursing home through a health insurance policy, you should immediately contact the insurance company if you suspect nursing home neglect or abuse. The insurance company can investigate the abuse allegations, and take further action with the nursing home if necessary. The insurance company will also have records of all the treatments and other amenities the nursing home resident received during his/her stay. This can be helpful in proving that the nursing home was negligent or fraudulent in caring for their resident. Medicare or Medicaid can also be helpful if they were paying for any of the cost of the nursing home bills.